A referral from a medical practitioner is required for admission to a community program (day programs and outreach).
Medical practitioners may:
Telephone Intake Service on 1300 251 243 to discuss referral
Fax referral to 03 9256 8361 or email via referrals.ARC@ramsayhealth.com.au
Referrals may be addressed to ‘Dear Doctor at Albert Road Clinic’ or to an accredited psychiatrist of your choice (please refer to the specialists directory).
Please include in the referral:
Patient’s name, address, date of birth, contact numbers and Health Insurance details
Outline of presenting problem
Previous mental health history, treatments and potential risk factors
Relevant medical history
Intake contacts psychiatrist/s appropriate to the patient’s needs
Intake advises the referrer of the psychiatrist accepting the referral
The psychiatrist’s secretary contacts the patient to arrange an outpatient appointment
Following the appointment the psychiatrist makes an internal referral to Community Programs
Community Programs contacts the patient and:
Following the assessment by the Community Programs therapist the patient is booked in to the appropriate program
Referrers, please allow up to 2 days for notification of the outcome of a referral. Note: Psychiatrists have variable office hours.
On occasions when there is not a psychiatrist available to accept the admission Intake notifies the referring practitioner.
An electronic discharge summary will be sent to the referrer upon discharge of the patient and should typically arrive within 48 hours.