Albert Road Clinic
Part of Ramsay Health Care

CLINICAL QUALITY and SAFETY

Your Safety, Our Care

Albert Road Clinic is centred on People Caring for People. Our aim is to ensure you receive high quality, safe and effective clinical care whilst in our facilities. We are committed to providing excellence in all our services and look for opportunities to improve at each stage of journey with us.

Ramsay Health Care hospitals, facilities and services all hold the necessary accreditation with the relevant authorities. Accreditation is one way we assure the community that Ramsay Health Care meets the high standards set for health service providers and the level of care that consumers can expect from our services.

Patient Safety and Clinical Quality Framework

Albert Road Clinic operates under Ramsay Health Care’s comprehensive Patient Safety and Clinical Quality Framework which consists of five key areas designed to produce reliable, safe, and effective outcomes:


Click on the interactive framework for more details about each section

Clinical Diagram_INERT S a f e t y S t r u c t u r e C u l t u r e I m p r o v e m e n t P eople

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Click on the icons below to find more information about the safety and quality of our services

Clinical Quality & Safety Results

Clinical Indicator

Patient Falls

Our rate

0.233%

Patient falls per 100 days of patient care (a lower rate is better). The industry average for the most recent period is

Industry rate

0.294%

Clinical Indicator

Medication Errors

Our rate

0%

Medication errors requiring intervention per 100 days of patient care (a lower rate is better). The industry average for the most recent period is

Industry rate

0.009%

Initiatives to improve your care

Cardiac Care

The Ramsay Rule

An initiative that allows patients, their relatives, or carers, to call for rapid assistance when they believe something is ‘not right’ with the clinical condition of the patient.

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Cardiac Care

Speak Up for Patient Safety

An evidence-based framework which escalates awareness of patient safety and encourages staff to challenge potentially risky behaviour.

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