Albert Road Clinic
Part of Ramsay Health Care

Your Stay

Your Psychiatrist will discuss and direct your psychiatric, medical and paramedical treatment whilst you are in hospital. If you have any concerns about your progress or management please discuss these with your doctor, or the nurse in charge of your area. There is an expectation that you will attend recommended inpatient programs throughout your hospital stay.

Alcohol, Drugs & Unprescribed Medication

Alcohol or unprescribed drugs should not be brought into the Clinic by patients or visitors. Consumption of alcohol or drugs on the premises, or leaving the hospital to consume alcohol or drugs, may result in cessation of treatment and discharge from the Clinic.


Inpatients of the Clinic are not permitted to drive whilst receiving inpatient psychiatric treatment. Patients, relatives and visitors are not permitted to park on site. Metered parking is available on Albert Road.

Electrical Appliances

For safety purposes please submit all electrical appliances to staff for inspection prior to use. Electrical appliances are checked for compliance with the Australian Safety Council Standards.

Fire Drills

Regular emergency drills are conducted in order to ensure that equipment is functioning correctly. Announcements will advise when a test is to occur and what procedure to follow.


Health Department Regulations require a positive identification system for medication administration. As a means of staff identifying you on admission a photo will taken. One photo will be kept on your medical file and another will be affixed to your medication sheet. Alternatively you may be issued with a wristband.

Leave from the Clinic

Your treating Psychiatrist will determine whether you are permitted to leave the Clinic grounds. If you are permitted to leave it may be accompanied leave with a responsible adult or unaccompanied leave.


All medication that you bring to the hospital must be given to the nursing staff on arrival. Please advise staff of any allergies or adverse reactions you may have to medication.

Mobile Phones

When you are admitted please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas including the coffee shop. Albert Road Clinic does not accept any responsibility for loss or damage to your mobile phone.

Your Room

Your room will be cleaned daily, however, your cooperation is sought in keeping your room neat and tidy. The overall therapeutic approach includes responsibility for making your own bed each morning.

Nurse Call System

The nursing staff are ready to help you at any time. Should you need assistance please use the call bell, which is located in ensuites and next to the bed in each room.

Patient Rights & Responsibilities

An information sheet outlining "Your Rights and Responsibilities as a patient at Albert Road Clinic" is provided in each room.


The Clinic is a smoke free environment. The ground floor courtyard is the only designated smoking area at the Clinic.

Staff Identification

Staff members wear photo identification badges at all times whilst on duty.


Our facilities for safe keeping are limited. We ask that you do not bring large amounts of money and other valuables to the Clinic. The Clinic does not accept liability for loss or damage to personal items. This includes, clothing, jewellery, money, electrical appliances and electronic items.