Albert Road Clinic
Part of Ramsay Health Care

Credentialing Process

Ramsay Health Care utilise an online credentialing system called eMercury.

What is eMercury?

eMercury is a software system providing a secure, online portal for Australian health professionals to create and manage their clinical profiles. The application allows you to complete your clinical profile and upload your CV, Registration and insurance documentation all in one secure, accessible and centralised location for quick and easy submission when requesting accreditation or reaccreditation.

The information entered via the portal is stored in a database and may, at your direction be shared with other Ramsay hospitals at which you seek accreditation. Each individual hospital can then consider your application, verify the information provided as part of the accreditation process and communicate with you electronically regarding your application and accreditation.

If you already have a profile you can access it here:

Your Privacy

We would like to assure you that Ramsay Health Care takes your privacy very seriously.

Your personal information provided via the eMercury system will only be used for the purposes of your accreditation with Ramsay Health Care and Albert Road Clinic. Only Ramsay staff and representatives of the Medical Advisory & Credentialing Committees who require access to this information for the purposes of performing their duties in relation to your accreditation will be granted access to your personal information.

All personal information is and will be managed by Ramsay in accordance with the Privacy Act 1988 (Cth) and the Ramsay Privacy Policy which is available at

How to Apply?

Please email us with your full name, AHPRA registration number, the specialty you are requesting accreditation for (ie Psychiatry, Anaesthetics) and your preferred contact phone number.

Send your email to Katrina Chapman, Executive Assistant: Katrina will then send you a link to complete your profile in the eMercury system.

Please note as part of the application process, you will need electronic versions of your Medical Indemnity Insurance, CV and Working with Children Check etc to upload support of your application. You will also require details of 2 referees to support your application and a current Accredited Practitioner to be your Alternate Contact should you be unable to be contacted in an urgent situation.

Download Credentialing of health practitioners policy